Inbound and outbound fax performance has returned to normal.
Posted Nov 12, 2020 - 14:43 PST
Update
Performance continues to improve, and we're still actively monitoring for all fax delays to be resolved
Posted Nov 12, 2020 - 13:31 PST
Monitoring
Performance has started to improve following our most recent maintenance. We're now monitoring to ensure all delays are resolved
Posted Nov 12, 2020 - 12:45 PST
Update
We're performing additional maintenance to resolve the delay
Posted Nov 12, 2020 - 12:19 PST
Update
We're performing maintenance to resolve the delay
Posted Nov 12, 2020 - 11:28 PST
Identified
We've identified the issue and are taking steps to resolve the delay
Posted Nov 12, 2020 - 11:05 PST
Investigating
Inbound and outbound faxes are currently delayed, and our team is investigating the cause. Some web portal users may experience outbound faxes in a "transmitting" state for longer than normal.
Both inbound and outbound faxes will eventually be sent or received with no anticipated loss of data.