All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Email-to-Fax Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Fax ATA Devices Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
Number Porting Operational
90 days ago
100.0 % uptime
Today
Number Provisioning Operational
90 days ago
100.0 % uptime
Today
Print-to-Fax Driver ? Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Messaging Operational
Stripe API Operational
Stripe Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 22, 2025

No incidents reported today.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Google Cloud Platform Outage
Resolved - This incident has been resolved.
Jun 12, 17:08 PDT
Monitoring - Our internal fax queues have been recovering well over the last hour and we look to be in a stable state. Our contacts at Google advise us that full recovery will be around 6 PM EDT. More updates to follow.
Jun 12, 14:37 PDT
Update - As of 4:31 PM EDT, we are seeing evidence of recovery and restoration of the flow of faxes through our systems. Enqueued faxes may take some time to be completed, and the update of fax statuses in the portal may be somewhat delayed. Our contacts at Google have advised us that they are not yet 100% certain that the systems are fully recovered and stable. We will provide further updates when we have been provided the all-clear from Google engineers.
Jun 12, 13:58 PDT
Identified - We are aware of an outage that is affecting GCP across all regions globally and is affecting many other applications. For the Documo app, it is causing users to receive an 'internal server error' when attempting to view, print, or send faxes. Our team has been in contact with representatives from Google, and understand that their engineers have identified the root cause and have begun to apply the appropriate fixes. It will take some time (exact ETA unknown) for this to propagate across all regions. We will post updates here as soon as we know more.
Jun 12, 13:28 PDT
Update - We are currently investigating an issue due to a global GCP outage. This is causing customers to receive an 'internal server error' when attempting to view, print, or send faxes. Our team is continuing to monitor for updates and will provide them as we have them.
Jun 12, 12:02 PDT
Investigating - We are currently investigating an issue where customers are experiencing an 'internal server error' when attempting to view, print, and send outbound faxes. Updates to follow.
Jun 12, 11:35 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage