Documo Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Web Portal Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Email Notifications Operational

90 days ago

100.0 % uptime

Today

Fax Services Operational

90 days ago

100.0 % uptime

Today

FaxBridges Operational

90 days ago

100.0 % uptime

Today

Numbers Porting Operational

90 days ago

100.0 % uptime

Today

Numbers Provision Operational

90 days ago

100.0 % uptime

Today

Google Cloud Platform Operational

90 days ago

100.0 % uptime

Today

Google Cloud SQL Operational

90 days ago

100.0 % uptime

Today

Google Kubernetes Engine Operational

90 days ago

100.0 % uptime

Today

Google Cloud DNS Operational

90 days ago

100.0 % uptime

Today

Google Compute Engine Operational

90 days ago

100.0 % uptime

Today

mailgun Outbound Delivery Operational

mailgun Email Validation Operational

mailgun Inbox Placement Operational

mailgun Inbound email processing Operational

mailgun SMTP Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

Scheduled system maintenance

Completed - The scheduled maintenance has been completed.
Nov 21, 01:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:01 PST

Scheduled - The Documo platform will be undergoing planned maintenance between 12:00 AM and 1:00 AM US/Pacific Time on Saturday, November 21. During the maintenance, the Documo platform will be unavailable via the web portal and API.

Inbound faxes will be queued during this time and delivered shortly after the maintenance is complete.
Nov 19, 05:41 PST

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

Inbound and outbound fax delays

Resolved - Inbound and outbound fax performance has returned to normal.
Nov 12, 14:43 PST

Update - Performance continues to improve, and we're still actively monitoring for all fax delays to be resolved
Nov 12, 13:31 PST

Monitoring - Performance has started to improve following our most recent maintenance. We're now monitoring to ensure all delays are resolved
Nov 12, 12:45 PST

Update - We're performing additional maintenance to resolve the delay
Nov 12, 12:19 PST

Update - We're performing maintenance to resolve the delay
Nov 12, 11:28 PST

Identified - We've identified the issue and are taking steps to resolve the delay
Nov 12, 11:05 PST

Investigating - Inbound and outbound faxes are currently delayed, and our team is investigating the cause. Some web portal users may experience outbound faxes in a "transmitting" state for longer than normal.

Both inbound and outbound faxes will eventually be sent or received with no anticipated loss of data.
Nov 12, 10:20 PST

Maintenance to resolve fax delays

Resolved - Both the web portal and API are fully operational following the maintenance
Nov 12, 12:44 PST

Update - The maintenance is complete, and we're monitoring the portal and API
Nov 12, 12:29 PST

Monitoring - We need to perform additional maintenance to resolve fax delays. The Web Portal and API will be unavailable for no more than 5 minutes.
Nov 12, 12:18 PST

Maintenance to resolve fax delays

Resolved - This incident has been resolved.
Nov 12, 12:17 PST

Update - We've completed the maintenance; both the web portal and API are operational
Nov 12, 11:31 PST

Monitoring - The Documo web portal and API endpoints will be down for no longer than two minutes while we resolve faxing delays
Nov 12, 11:26 PST

Nov 11, 2020

No incidents reported.

Related