FaxBridge Disruptions

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Apr 28, 2026 - 06:21 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2026 - 04:09 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 27, 2026 - 17:28 PDT

Investigating

We are currently investigating an issue causing all FaxBridge devices to appear offline, FMCs are operating as normal. This is effecting both inbound and outbound traffic. More updates to follow.

Posted Apr 27, 2026 - 14:15 PDT

This incident affected: Fax ATA Devices.