FaxBridges Showing Offline in the Portal
Incident Report for Documo
Resolved
This incident has been resolved.
Posted Nov 14, 2023 - 06:27 PST
Monitoring
A fix has been implemented and we are monitoring the results
Posted Nov 13, 2023 - 21:25 PST
Identified
The issue has been identified and the fix is being implemented. More updates to follow.
Posted Nov 13, 2023 - 11:18 PST
Update
We are continuing to investigate this issue. Updates to follow.
Posted Nov 13, 2023 - 09:43 PST
Investigating
We are currently investigating an issue where FaxBridges are showing offline in the portal and inbound and outbound fax traffic is affected for a subset of customers. More updates to follow.
Posted Nov 13, 2023 - 06:44 PST
This incident affected: Fax ATA Devices.