Portal Issues

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Apr 25, 2023 - 12:50 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 25, 2023 - 12:36 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 25, 2023 - 11:46 PDT

Investigating

We are currently investigating an issue where a subset of customers are having issues taking certain actions within the portal. Inbound and outbound faxing appear to be unaffected. Updates to follow.

Posted Apr 25, 2023 - 11:26 PDT

This incident affected: Web Portal.