Outbound Faxing Delays

Incident Report for Documo

Resolved

This incident has been resolved.
Posted Oct 24, 2023 - 06:27 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2023 - 16:37 PDT

Update

We are continuing to work on a fix for this issue. Updates to follow.
Posted Oct 23, 2023 - 13:26 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 23, 2023 - 11:51 PDT

Identified

The issue has been identified and the fix is being implemented. More updates to follow.
Posted Oct 23, 2023 - 10:21 PDT

Investigating

We are currently investigating an issue where some outbound faxes are taking longer than usual to resolve. More updates to follow.
Posted Oct 23, 2023 - 09:34 PDT
This incident affected: Fax Services.