Time Out Errors

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Sep 14, 2022 - 09:50 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2022 - 09:42 PDT

Investigating

We are currently investigating an issue where certain actions within the portal will result in a timeout error. The team is working diligently to resolve.

Posted Sep 14, 2022 - 09:24 PDT

This incident affected: Web Portal and Fax Services.