IB / OB Transmission Delays

Incident Report for Documo

Resolved

This incident has been resolved.
Posted Mar 13, 2025 - 11:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 13, 2025 - 09:10 PDT

Identified

The issue has been identified and a fix is being implemented. We will continue to update as we have more information.
Posted Mar 13, 2025 - 08:45 PDT

Investigating

We are currently investigating an issue causing inbound faxes to not appear in the history, as well as outbound delays. Updates to follow.
Posted Mar 13, 2025 - 07:58 PDT
This incident affected: Fax Services.