Missing Fax Attachments in Email Notifications

Incident Report for Documo

Resolved

This incident has been resolved.
Posted May 15, 2024 - 12:18 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 15, 2024 - 11:14 PDT

Identified

The issue has been identified and a fix is being implemented. Updates to follow.
Posted May 15, 2024 - 11:06 PDT

Investigating

We are currently investigating an issue causing fax attachments to not be included with email notifications. Updates to follow.
Posted May 15, 2024 - 10:55 PDT
This incident affected: Email Notifications.