Inbound Faxes Failing

Incident Report for Documo

Resolved

We are no longer seeing numbers on the network improperly route or seeing intermittent failures.

Posted Jul 13, 2021 - 17:40 PDT

Update

We are continuing to investigate this issue and will continue to provide updates as we have more information.

Posted Jul 13, 2021 - 12:14 PDT

Investigating

We are currently investigating an issue where inbound faxes to a subset of numbers on the network are improperly routing and seeing intermittent failures. Outbound is working as expected.

Posted Jul 13, 2021 - 10:52 PDT

This incident affected: Fax Services.