The inbound and outbound backlogged faxes have been processed. We are continuing to monitor the fix put in place to ensure there are no further delays. Updates to follow.
Posted Jan 07, 2025 - 08:27 PST
Update
The inbound and outbound fax backlog are still being processed after our fix was pushed. We will continue to provide updates as we work through the backlog.
Posted Jan 06, 2025 - 12:40 PST
Monitoring
A fix has been implemented and we are monitoring the results. The inbound and outbound fax queues are currently processing the backlog. Additional updates to follow.
Posted Jan 06, 2025 - 09:33 PST
Identified
The issue has been identified and a fix is being implemented. More updates to follow.
Posted Jan 06, 2025 - 09:21 PST
Update
We are continuing to investigate an issue where inbound faxes are not appearing on a user's history page. Outbound transmission delays are also being investigated at this time. Updates to follow.
Posted Jan 06, 2025 - 09:01 PST
Investigating
We are currently investigating an issue where inbound faxes are not appearing on a user's history page. Updates to follow.