Web portal and API outage

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Nov 01, 2019 - 14:31 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2019 - 11:19 PDT

Update

We are continuing to work on a fix for this issue.

Posted Nov 01, 2019 - 11:19 PDT

Update

We are continuing to work on a fix for this issue.

Posted Nov 01, 2019 - 10:58 PDT

Identified

Google Cloud Platform is experiencing intermittent issues today. This is affecting our web portal and API. Status of their components can be seen here https://status.cloud.google.com/

We're monitoring everything closely and will provide updates as they become available

Posted Nov 01, 2019 - 10:58 PDT

This incident affected: API and Web Portal.