FaxBridge Disruptions

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Jul 20, 2024 - 13:09 PDT

Update

We are continuing to monitor for any further issues.

Posted Jul 19, 2024 - 20:20 PDT

Monitoring

A fix has been implemented and traffic for Fax Bridge devices has returned to normal.

Posted Jul 19, 2024 - 19:08 PDT

Investigating

We are currently investigating an issue where FaxBridges are showing online, but traffic is not flowing. Our teams are actively engaged and working on a resolution. Updates to follow.

Posted Jul 19, 2024 - 14:06 PDT

This incident affected: Fax ATA Devices.