Errors within portal

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Apr 03, 2023 - 09:40 PDT

Identified

The issue has been identified and the team is working to resolve. Updates to follow.

Posted Apr 03, 2023 - 08:52 PDT

Investigating

We are currently investigating an issue where a subset of customers are receiving a 'Response code 503 (Service Unavailable)' error when trying to take certain actions within the portal. Updates to follow.

Posted Apr 03, 2023 - 07:41 PDT

This incident affected: Web Portal, API, and Fax Services.