Inbound faxing

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Jan 19, 2024 - 12:07 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2024 - 11:46 PST

Identified

The cause of this issue has been identified and we are working on a fix. More updates to follow.

Posted Jan 19, 2024 - 11:40 PST

Investigating

We are investigating a higher than expected occurrence of busy signals for inbound faxing. Outbound is working as expected. We will provide updates as we have them

Posted Jan 19, 2024 - 11:31 PST

This incident affected: Fax Services.