FMC Devices Offline in Portal

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Oct 06, 2025 - 10:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 06, 2025 - 08:56 PDT

Investigating

We are currently investigating an issue causing FMC devices to appear offline. This is affecting functionality on both inbound and outbound faxing. Updates to follow.

Posted Oct 06, 2025 - 07:23 PDT

This incident affected: Fax ATA Devices.