FaxBridge Issues

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Nov 08, 2023 - 14:20 PST

Monitoring

A fix has been implemented and we are monitoring the results. We appreciate your continued patience while we worked to resolve this issue.

Posted Nov 08, 2023 - 12:42 PST

Identified

The issue has been identified and we are working on a fix. Updates to follow.

Posted Nov 08, 2023 - 09:45 PST

Investigating

We are currently investigating an issue with our FaxBridges for a subset of our customers. Inbound and outbound traffic seem to be affected. Updates to follow.

Posted Nov 08, 2023 - 07:33 PST

This incident affected: Fax ATA Devices.