Inbound faxes not syncing to user's history

Incident Report for Documo

Resolved

This incident has been resolved.
Posted Jan 15, 2025 - 08:56 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2025 - 07:02 PST

Investigating

We are currently investigating an issue where inbound faxes are not appearing on a user's history page. Updates to follow.
Posted Jan 15, 2025 - 07:00 PST
This incident affected: Fax Services.