FaxBridges Showing Offline

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Oct 31, 2023 - 11:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results. Updates to follow.

Posted Oct 31, 2023 - 11:03 PDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 31, 2023 - 10:48 PDT

Identified

We’ve observed that fax bridge devices are offline. We have identified the issue and when the issue is fixed devices will reconnect and pick up any faxes that were delivered while they were offline. We will continue to post updates here when we have them. Thank you for your patience.

Posted Oct 31, 2023 - 10:34 PDT

This incident affected: Fax ATA Devices.