Email notifications not firing

Incident Report for Documo

Resolved

This incident has been resolved.
Posted Jun 09, 2022 - 09:10 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 09, 2022 - 08:35 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 09, 2022 - 08:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results. You may continue to see a delay with email notifications. Reach out to our support team with any questions!
Posted Jun 09, 2022 - 07:40 PDT

Update

We are continuing to work on a resolution for this issue. Updates to follow.
Posted Jun 09, 2022 - 07:09 PDT

Identified

Our provider has identified the current issue and a fix is being implemented. Updates to follow.
Posted Jun 09, 2022 - 06:18 PDT

Investigating

We are currently investigating an issue causing email notifications not to fire. We will update accordingly as we have more information.
Posted Jun 09, 2022 - 06:09 PDT
This incident affected: Email Notifications.
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