Emails not firing

Incident Report for Documo

Resolved

This incident has been resolved.
Posted Jun 24, 2022 - 06:21 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 23, 2022 - 15:25 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 23, 2022 - 13:20 PDT

Monitoring

A fix has been implemented and the team is monitoring the results. Updates to follow.
Posted Jun 23, 2022 - 12:24 PDT

Update

We are continuing to investigate this issue. Updates to follow.
Posted Jun 23, 2022 - 11:53 PDT

Update

We are continuing to investigate this issue. Updates to follow.
Posted Jun 23, 2022 - 09:36 PDT

Investigating

We are currently investigating an issue causing email notifications not to fire to a subset of customers. We will update accordingly as we have more information.
Posted Jun 23, 2022 - 08:40 PDT
This incident affected: Email Notifications.
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