Inbound and Outbound Faxing Delays

Incident Report for Documo

Resolved

This incident has been resolved.
Posted Sep 18, 2023 - 10:53 PDT

Monitoring

A fix has been implemented and we are monitoring the results. More updates to follow.
Posted Sep 18, 2023 - 10:05 PDT

Update

We are continuing to investigate this issue.
Posted Sep 18, 2023 - 08:28 PDT

Investigating

We are currently investigating an issue that is leading to a slow sync of inbound faxes and outbound fax status update delays. More updates to follow.
Posted Sep 18, 2023 - 07:30 PDT
This incident affected: Fax Services.