5100 Errors

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Mar 03, 2023 - 05:53 PST

Monitoring

A fix has been implemented and we are monitoring the results. Updates to follow.

Posted Mar 02, 2023 - 10:31 PST

Update

We are continuing to investigate this issue.

Posted Mar 02, 2023 - 10:13 PST

Investigating

We are currently investigating an issue where a subset of customers are experiencing 5100 failures for outbound faxes. Inbound is working as expected. Updates to follow.

Posted Mar 02, 2023 - 09:30 PST

This incident affected: Fax Services.