Faxes Not Syncing

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Apr 27, 2023 - 10:26 PDT

Update

We are continuing to investigate this issue.

Posted Apr 27, 2023 - 09:23 PDT

Investigating

We are currently investigating an issue causing faxes to not sync to our portal for a subset of customers. Outbound is working as expected. Engineers are engaged and we will provide updates as soon as possible.

Posted Apr 27, 2023 - 08:41 PDT

This incident affected: Fax Services.