Outbound failures

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Dec 30, 2022 - 06:56 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 30, 2022 - 05:10 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 29, 2022 - 05:37 PST

Update

We are continuing to investigate this issue.

Posted Dec 28, 2022 - 13:45 PST

Update

We are continuing to investigate this issue.

Posted Dec 28, 2022 - 12:11 PST

Update

We are continuing to investigate this issue.

Posted Dec 28, 2022 - 10:05 PST

Update

We are continuing to investigate this issue.

Posted Dec 28, 2022 - 09:12 PST

Update

We are continuing to investigate this issue.

Posted Dec 28, 2022 - 08:15 PST

Investigating

We are currently investigating an issue causing outbound failures with error code 6700 to a subset of numbers. We will continue to provide updates as we have them. Inbound is working as expected.

Posted Dec 28, 2022 - 06:09 PST

This incident affected: Fax Services.