Subset of users are getting an error when trying to complete tasks in the web portal.

Incident Report for Documo

Resolved

This incident has been resolved.

Posted May 22, 2023 - 09:54 PDT

Identified

The issue has been identified and a fix is being implemented. Updates to follow.

Posted May 22, 2023 - 09:27 PDT

Investigating

Subset of users are getting an error "Cannot create property 'allow_display_name' on number '0'" when trying to complete tasks in the web portal. Our team is aware of the error and is actively looking into this.

Updates to follow.

Posted May 22, 2023 - 09:00 PDT

This incident affected: Web Portal.