Outbound faxing delays

Incident Report for Documo

Resolved

This incident has been resolved.
Posted Oct 09, 2024 - 15:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2024 - 10:27 PDT

Identified

The issue has been identified and a fix is being implemented. More updates to follow.
Posted Oct 09, 2024 - 09:23 PDT

Investigating

We are currently investigating an issue where a subset of customers are experiencing increased processing times. Updates to follow.
Posted Oct 09, 2024 - 08:59 PDT
This incident affected: Fax Services.