Faxes not appearing in history

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Mar 21, 2023 - 09:56 PDT

Monitoring

A fix has been implemented and we are now monitoring the results.

Posted Mar 21, 2023 - 08:06 PDT

Update

A fix is still being implemented by our engineers. Updates to follow.

Posted Mar 21, 2023 - 07:54 PDT

Identified

The issue has been identified and a fix is being implemented. Updates to follow.

Posted Mar 21, 2023 - 06:54 PDT

Investigating

We are currently investigating an issue causing faxes to not appear in history without filtering. Updates to follow.

Posted Mar 21, 2023 - 06:50 PDT

This incident affected: Fax Services.