Portal affected

Incident Report for Documo

Resolved

This has been resolved and customers should not face any issues going forward. Please be assured that we are continuously monitoring the same at our end to ensure this does not happen again.

Posted Dec 15, 2021 - 13:42 PST

Monitoring

We have identified the root cause and will continue to monitor throughout the day. Please reach out to us if you see any issues.

Posted Dec 15, 2021 - 12:52 PST

Update

We are continuing to investigate this issue.

Posted Dec 15, 2021 - 11:49 PST

Investigating

We are currently aware of an issue with accessing the application. The team is working diligently to identify the problem and provide a resolution. Updates to follow.

Posted Dec 15, 2021 - 11:37 PST

This incident affected: Web Portal.