We’ve identified the issue affecting SIP-forwarded numbers. Callers may hear a busy signal, dead air, or a fax tone followed by silence before the call disconnects. Our team is working on a fix to restore normal call routing. Updates to follow.
Posted Oct 28, 2026 - 13:56 PDT
Update
We’ve identified the issue affecting SIP-forwarded numbers. Callers may hear a busy signal, dead air, or a fax tone followed by silence before the call disconnects. Our team is working on a fix to restore normal call routing. Updates to follow.
Posted Oct 28, 2026 - 13:42 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2026 - 09:51 PDT
Update
We are continuing to investigate this issue.
Posted Oct 28, 2026 - 08:52 PDT
Investigating
We are currently investigating reports that some numbers forwarded via SIP give callers a busy signal. Our team is working to find the cause and restore normal call routing. Updates to follow.