Delay on faxing

Incident Report for Documo

Resolved

This incident has been resolved.

Posted May 13, 2022 - 11:38 PDT

Monitoring

A fix has been implemented and the team will continue to monitor results. Please reach out to support with any questions.

Posted May 13, 2022 - 10:28 PDT

Identified

Our team has identified the issue and is working to resolve. We will continue to provide updates as we have them.

Posted May 13, 2022 - 09:08 PDT

Investigating

Our team is currently investigating an issue that is causing delays on inbound faxing to a subset of our customers. We are working diligently to identify and resolve. Updates to follow.

Posted May 13, 2022 - 08:53 PDT

This incident affected: Fax Services.