Slowed authentication

Incident Report for Documo

Resolved

This incident has been resolved.

Posted Feb 08, 2022 - 08:49 PST

Update

We are continuing to monitor for any further issues to ensure this has been resolved. Our team will continue to monitor this morning. Please report any issues directly to our support team.

Posted Feb 08, 2022 - 05:48 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 07, 2022 - 12:04 PST

Monitoring

We have identified an issue that is causing a slowdown with our 2FA service. Our team has applied a fix and is continuing to monitor the situation. Please report any issues directly to support.

Posted Feb 07, 2022 - 10:10 PST

This incident affected: Web Portal.