Number Provisioning Errors
Identified - The issue has been identified, and a fix is being implemented.
May 14, 2025 - 16:15 PDT
Update - We are continuing to investigate this issue.
May 14, 2025 - 13:01 PDT
Update - We are continuing to investigate this issue. Updates to follow.
May 14, 2025 - 13:00 PDT
Investigating - We are currently investigating an issue where a small subset of provisioned fax numbers for new accounts are not receiving fax tone. Our inventory of fax numbers in service are not affected, this only applies to net-new provisioned numbers. Updates to follow.
May 14, 2025 - 10:57 PDT
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Email-to-Fax Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Fax ATA Devices Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
Number Porting Degraded Performance
90 days ago
100.0 % uptime
Today
Number Provisioning Degraded Performance
90 days ago
100.0 % uptime
Today
Print-to-Fax Driver ? Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Messaging Operational
Stripe API Operational
Stripe Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2025

Unresolved incident: Number Provisioning Errors.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025
FMC devices offline
Resolved - This incident has been resolved.
May 2, 15:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 13:41 PDT
Identified - The issue has been identified and we are working on implementing a resolution. Updates to follow.
May 2, 10:43 PDT
Update - We are continuing to investigate this issue. Updates to follow.
May 2, 09:12 PDT
Investigating - We are currently investigating an issue causing a subset of our FMC devices to appear offline. This is affecting inbound and outbound faxing on the FMCs specifically. Updates to follow.
May 2, 08:15 PDT
Outbound Delay
Resolved - This incident has been resolved.
May 2, 05:55 PDT
Monitoring - We have implemented a number of routing and retry handling adjustments to mitigate excessive busy signals and otherwise underperforming telecom segments that lead to longer than expected processing times on outbound traffic for some customers & numbers.

All traffic is now performing at expected levels, and any remaining outbound faxes in processing state should clear over the next few hours.
May 1, 19:57 PDT
Identified - Higher than normal busy responses on telecom networks in some regions are causing isolated outbound processing delays. We are working with our telecom partners to resolve. More updates to follow.
May 1, 14:01 PDT
Investigating - We are currently investigating an issue where a subset of customers are experiencing outbound transmission delays. More updates to come.
May 1, 12:57 PDT
May 1, 2025
Apr 30, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage